Use questions as a tool for insight, innovation and initiative…Compel others through awareness and acceptance of diversity.
Click on the link to view a very cool website. Business Unusual is the new Business as Usual…
http://www.managementexchange.com/blog/whats-your-question
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Huh?
Okay not a question, just a dumb interrogative.
You make a great point.
I’ve noticed, actually, that many people (including clients) do not know how to ask questions well. In fact, I hate to say it, but our culture does not encourage questioning. You are not supposed to question that you need a new 3D flat screen TV, now. You are not supposed to question our current form of democracy is the best in the world, even though we all hate our Politicians … (that is living in cognitive dysfunction, btw).
Why ask questions? Because you have thought about something you were told and don’t quite understand it. It is much easier just to believe. In the real estate boom that led to the housing collapse, very few people ever questioned why it was happening or how it could last forever, forever.
When I took the 30 hr broker makeup course online, I hated it. Why? Because sometimes something I was being tested on didn’t make sense (to me) and I couldn’t ask a question.
Thinking about the article you referred to, I think in the future, with residential customers, I might start off with the primeval Real Estate question – why do you want to own a home? There are good arguments against owning a home right now – I think there are better arguments for buying one, but for some people they may be better served by renting.
What I have noticed tho, and which runs against the grain the article, is that often people are uncomfortable with being asked questions that they have not thought about. On the other hand, basic questions can create a greater understanding of why a person wants to move and avoid misunderstanding further down the line. It is also a natural tie-in to the lifestyle approach, which is one of the main reasons people do want to buy a home.
I appreciate your candid response anonymous…questions continue conversation and dialogue unlike answers which stop all. Understanding is the key to awareness and especially in the real estate industry where little exists because an outcome is sought. Lifestyle consultation is the highest level of a fiduciary relationship.